webroot customer service

  • 9 May 2019
  • 2 replies

Badge +13
last time i used the webroot , i never have any issue with support service , i got reply on next days .
know a i send a support request on may 4th 19 but not get any response from the team yet
why so ..?? is it due to acquisition by another brand ?

2 replies

Userlevel 7
Badge +36
I'll send you a private message so I can investigate this further.
Userlevel 7
Badge +25
I'm not making fun of your issue. I'm sorry you're having a problem. However, since you submitted the support request on May 4th maybe this happened. I hope this at least brightens your day a little until your issue is resolved.