Best answer by RetiredTripleHelixView original
Webroot stopped working
Webroot stopped working and I can't uninstall. I tried the cd and that doesn't work either. Help
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Welcome to the Community Forums.
Sorry to hear about you issue.
I presume that you are reporting that yo9u cannot uninstall WSA by running the uninstall option found under 'Add & Remove Programs' (assuming that you are using a PC) or by dragging the application icon to the Trash Can (if you are using a Mac)?
Please advise on the above and we will see if we can take it from there.
1. What is the Operating System installed on your computer?
2. Have you logged in as administrator?
3. What is the exact error message you are getting?
4. Did you make any changes to the computer prior to the issue?
EDIT..Have you done a Check Disk in My Computer? That might resolve some errors..Just a thought!
Let me ask TripleHelix if a clean boot would help this error! Daniel what do you think? Go into safe mode and see if error pops up? Or give instructions for a clean reboot of Microsoft?
EDIT i saw the link to Answers of Microsft but wasn't sure if we could go that direction! Thanks Daniel!
See if a clean reboot helps..
Make sure you come back and join us anytime. .
Glad to have you hear and glad to hear you solved your issue!
Thank you for sharing your experience, and please do come back often!