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alert.dll

  • 3 November 2013
  • 4 replies
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R
Rank
Userlevel 3
have had another problem with a .dll file.
This time it is   alert.dll
Complete isolated several files
 
 
c:program filesconduitcommunity alertsalert.dll
 
HKLMSoftwareClassesCLSID{3c471948-f874-49f5-b338-4f214a2ee0b1}\InprocServer32(Default)
 
HKLMSoftwareClassesCLSID{3c471948-f874-49f5-b338-4f214a2ee0b1}\InprocServer32ThreadingModel
 
HKLMSoftwareClassesCLSID{3c471948-f874-49f5-b338-4f214a2ee0b1}\InprocServer32(Default)
 
HKLMSoftwareClassesCLSID{3c471948-f874-49f5-b338-4f214a2ee0b1}\(Default)
 
Since then I cannot access a government portal    IRDT   comes back with an error maessage
 
( However I can access the IRDT site on my Blackberry Z10 with no problems
 
I have investigated on the Web, advice suggests that it is a TROGAN , others that it is harmless
 
Ade
 
 
icon

Best answer by explanoit 3 November 2013, 01:19

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4 replies

explanoit
Rank
Userlevel 7
Badge +6
You installed a piece of mild junkware onto your system that uses the Conduit crapware platform. WSA removed the active portion that was hooking into your browser. It may have made other modifications that need to be removed.
 
Go through your Add/Remove Programs and remove any toolbars or other software you did not intend to install.
---------------------------------------- Business Products Sr. Community Leader and Expert Advisor - WSA-Enterprise administrator over 2000 clients First company to 1000+ WSA endpoints | Power User / Business Ambassador / WSA-C and WSA-E Beta tester Find me on Twitter!
R
Rank
Userlevel 3
Hi Explanoit,
have looked for toolbars and found three
Google
 
Ask , which I have had for a long while without any problems (as I don't use it I have removed it)
then there is
 
SearchElf_1.2 Toolbar    rarely used according to the info supplied  (I didn't install this knowingly)
 
Have attempted to remove it using add/remove  however ''Wise Uninstall'' tells me that it cannot access the
INSTALL.LOG file
 
Ade
R
Rank
Userlevel 3
Update.
 
Have successfully managed to gain access to the IRDT site
(could it have been the ASK toolbar causing the problems, as this is the only piece of software that I have removed?)
 
Ade
explanoit
Rank
Userlevel 7
Badge +6
Hi Road,
Yes browser extensions can modify browser behavior and break functionality.
---------------------------------------- Business Products Sr. Community Leader and Expert Advisor - WSA-Enterprise administrator over 2000 clients First company to 1000+ WSA endpoints | Power User / Business Ambassador / WSA-C and WSA-E Beta tester Find me on Twitter!

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