I cannot seem to unlock my IOS devices...will not accept my password.

  • 23 July 2015
  • 2 replies
  • 798 views

Hi, I am having a problem unlocking the key/password feature.

2 replies

Userlevel 7
Badge +55
Hello @,
 
Welcome to the Webroot Community,
 
Sorry you are having issues with unlocking your IOS.
 
Please have a look here https://support.apple.com/en-us/HT204306
 
 
Hope this helps,
 
Kind Regards,
 
 
 
Badge +1

If you are using an older version of an iOS device, you can try using Siri to unlock without losing data. This is the step:
Please open Siri to open the world clock > click on the world clock > you will see the list of music and tunes selected for use as alarm ringtones and the "buy more music" button, click this button > go to the iTunes store > now, click the home button . If you see the main screen, you have unlocked the iOS device without a password.

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