I recently discovered that optimization stops before the scan is completed and always stops at the same place. I also found that the file on which it stops does not exist. I am not sure whether the scan is actually completed and just does not reflect that in the progression or, the optimization actually stops before it is completed. How can I tell and if it is the latter, how do I fix it? I have removed and reloaded the program 4 times and this continues to happen. The is a relatively new event that I discovered about a month ago.
I would appreciate any help / insight.
Thanks much.
Joseph
Best answer by Joseph1973
TripleHelix ! Hello !
The answer to this issue actually turned out to be more complicated than I had anticipated. In the end, however, there were three selections in the optimization menu that I had to unselect in order for the optimization cycle to complete.
The first was…….. the Clean Index.dat (cleaned on reboot). This resolved the initial issue regarding the index.dat file that does not actually exist, or at least not on my machine. Unfortunately, another item began to stop the optimization……. “software\microsoft\Protected Storage System Provider”. I did not have a clue.
I checked it out, however, and discovered this was related to Outlook, and being that I had nothing like this in my system registry, I also unselected……… Internet Explorer - URL History and Microsoft Office - Recent File and Folder List. I was able to confirm these through process of elimination and all is working fine again.
Thanks.
Joseph
