Problem with WebRoot browser extention

  • 4 January 2014
  • 3 replies
  • 815 views

I'm very frustrated right now, and the fact that I can't find a way to add a screenshot of my problem to this post is amplifying the problem. So, I will be brief to avoid ranting extensively.
 
Every time I do a Google search, a decent portion of the links become unclickable with this: 
 
nullWebroot URL Classification Category: Uncategorized Confidence: 0 Sc 
I have to refresh the page and click the link before the WebRoot extention scans it.
 
This is obviously not working as intended.

3 replies

Userlevel 7
Badge +56
Hello,
 
Support is aware of the problem and they are working on it can you try a search in IE to see if you get the same results?
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Filtering-Extension-add-on/m-p/75871#.UsdHGrRlfK1
 
TIA,
 
TH
Spinning Circle next to URL in IE but can clink on the link
 
 
Userlevel 7
Badge +56
Hello bobbydude and Welcome to the Webroot Community Forums!


 
As I said above they know about it and working on it! Also please keep an eye on the thread for a notification from MikeR when it has been resolved! https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Filtering-Extension-add-on/m-p/76449/highlight/false#M2290
 
Thanks,
 
TH

Reply