Question about having 2 accounts.

  • 26 April 2019
  • 3 replies

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I have a personal webroot account, that has 260 days left on it. Bought a new computer had the Geek Squad at Best Buy set it up. They installed their webroot which I paid for, it their anyway the two accounts can be merged, or that I can get some kind credit for my personal webroot account?

Best answer by DA 26 April 2019, 21:22

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Userlevel 7
Hello @DA I don't believe the 2 accounts can be merged from Webroot and Best Buy. You can always submit a Support Ticket or Contact Webroot Support and get an answer from them for credit. Please let us know what they say.

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Thanks Dave, your so right..Talked to both webroot and Best Buy nothing either can do for me, I do know that I'll stick with webroot, I've had it on my computer for over 5 years and never had a problem...The Geek Squad will be discontinued when my year is up with them...Thanks for the reply,
Userlevel 7
You're Welcome. Have a nice safe weekend. ☺️