I just got my renewal notice for my secure anywhere complete, for the price of $70. The only problem is that there are coupons available, from Webroot itself, for 29.99 for new subscriptions.
WTF happened to the concept of rewarding loyalty? I went through this same nonsense from my mobile phone company. I just went through this crap from my mobile phone provider, and my reaction is the same; the competition offers pretty much the same product at a much better price. Switching is as easy as uninstalling one product and installing another, which is my plan if Webroot doesn't make a reasonable counter offer.
Companies have to EARN loyalty, not demand it. As soon as I click POST, I'll be removing the auto renew option from my profile.
Get with it, folks. I'm happy with your product, but not so happy that I will suffer getting ripped off to use it.