Reset master password

  • 23 September 2015
  • 1 reply
  • 1081 views

I have recently found a keylogger on my computer. I took spets to remove it. However a master password was set on my webroot application I and I do not know it. Is there a way to resolve this?

1 reply

Userlevel 7
Hello,
 
For security reasons you will need to contact support in regards to this.

They can assist you with resetting the password and getting logged into your account.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
Regards,

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