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SecureAnywhere has Stopped pop up on Android


I keep receiving a pop up on my Android phone saying SecureAnywhere has stopped. Phone is an HTC 10 running Android 8.0.0 and SecureAnywhere Mobile Complete. My choices are Open app again or Send feedback. If I choose open app again the pop will come back in about 10 seconds.

I've been running Webroot and this phone for a couple of years now and never had a problem. The pop ups started just a couple of days ago. Should I uninstall and reinstall?

Thanks in advance for any assistance.
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Best answer by jsamp05 14 April 2019, 00:10

I found another thread from a user having the same problem. The resolution was to uninstall the app and perform a fresh install. I did that and the issue seems to be resolved.

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2 replies

I found another thread from a user having the same problem. The resolution was to uninstall the app and perform a fresh install. I did that and the issue seems to be resolved.
Userlevel 7
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Hello @jsamp05 ,

Welcome to the Webroot Community,

We apologize for the delay of responding back.

But we are happy to hear that you have this issue resolved. Thank you for letting us know!😊

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