Just purchased a new 5 user license, enter OK on webroot console and correctly shows 365 days left. However the backup and sync buttons are no longer on the console. If I log into my Carbonite+Webroot online console, under backup it states I have no subscription. The webroot websites clearly state the license has 25Gb of stoarage included. Any ideas how I get it to work?
Best answer by ProTruckDriverView original