Another question is if I can get the answer - what engines have Webroot? I know that uses the Prevx because it was purchased, but do something else?
Best answer by MikeR
In this case, you could open a support ticket where we could send you a log gathering utility. You would be able to submit the malicious file through this utility without the 10Mb maximum.
In the ticket you can explain that you would like to send an infected file to be analyzed by using the log gathering utility. If you create the support ticket you could then do this for future files you wish to submit. You would simply need to update the ticket stating that you have submitted more infected files to be analyzed.