In order to use many aspects of my Webroot security, I need to enter a "Master Password." Apparently, there is no way to initialize the password, nor is there implemented any manner of retrieval (forgot master password, which in this case would be a lie since I never HAD one).
I would really like to be able to store and edit profiles in my console, manage passwords, et cetera, AND I CAN'T. I find this security less than practical, to put it diplomatically. So far, including the necessity of registering and entering the user community, one must utilze no less than FOUR unique, differing passwords (of course, if one were a complete idiot, one could make all the passwords the same) to access and utilize everything available to a valid accountholder.
As it stands, I cannot "convince" the password manager to manage my passwords. Currently I rely upon manually-devised passwords and a leading office suite's spreadsheet application to manage my passwords, and—silly me—I thought it was a good idea to increase security.
In the event my "real" question got lost in all my bitter griping and grousing, Webroot keeps asking for a password that I never set in the FIRST place, the Master Password. My 31-character Webroot password doesn't work—nothing does.