Yesterday I bought Webroot Anywhere Complete, cause I thought it would be even better than my trusted security program (don't know if it's allowed, so I won't mention the name of the program) and because I can do without spam control and parental control. Really don't need these 2 features.
But as it seems, I'm going to miss my trusted security program, because Webroot is giving me troubles, namely with it's toolbar. I'm using Internet Explorer 9 and every time I'm logging in a red bar appears, after a few seconds, telling me that my server connection is disabled (error 10) and I have to shut this bar down manually before I can go on surfing with my logged in toolbar.
Another pet peeve is the fact that I have to log in my Webroot toolbar every time I open my browser, to be able to use the password manager. My trusted other security program was much better at that point, cause I only had to log in the first time I opened my browser and then it just stayed that way untill I shut down or restarted my computer. I really would like Webroot to do the same. Is there an option for it, and have I just overlooked it? Please help me out here. Thanks.
Best answer by JimM
Lately when this error has been occurring, it seems evident there are remnants of the 2011 version of the toolbar present. I have seen this resolved in two ways so far.
1. Click on the toolbar, go to Tools, and choose to Clear Local Cache. That was reported to have fixed the problem in at least one case.
2. Uninstalling and reinstalling Webroot SecureAnywhere fixed the problem in other cases where this was reported
If neither of those suggestions help, please follow up with us by creating a support ticket.