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Windows popup without a visible source

  • 28 May 2023
  • 4 replies
  • 70 views

Userlevel 2

I got this popup below right after starting my pc, before starting any programs. It doesn't say what app this concerns, and I haven't installed any new apps. Is this related to the Windows store, or should I be concerned about malware?

The popup has only appeared once, it didn't reappear when I restarted my pc.

 

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Best answer by TripleHelix 29 May 2023, 16:35

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4 replies

Userlevel 7
Badge +63

Hello @Weppenaar

 

I’m not sure as we need details like OS and version Win 10 or 11 and is it a full version did you install any new programs lately that would cause the pop-up?

 

You can always contact Webroot Support and ask them if there is any Malware on your system but I don't think so.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

Userlevel 7
Badge +63

Hello @Weppenaar is there any news?

 

Thanks,

Userlevel 2

Sorry, been away on vacation.

 

Windows 10, version 22H2

 

No new programs installed recently.

Userlevel 7
Badge +63

Has it poped -up again?

 

If you want a free security check contact Webroot Support if you want! Otherwise it could be a bug in one of your programs I have 1 or 2 programs that gives me grief at times.

 

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

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