Catalina Incompatibility

  • 25 April 2020
  • 1 reply

Any news on a fix to Webroot constantly popping up asking for Full Disk Access in System Preferences even though its already in there twice.  Unfortunately the message box pops up and prevents me from accessing other windows and I have a heck of a time getting it to close .  Two other products I am running on my Mac (Logmein Pro and QuickBooks Desktop Mac 2020)  have issues causing me a lot of grief and lost time troubleshooting.  This is totally an Apple issue making it clear they don’t have to play nice with others.

1 reply

Userlevel 7

Hello @pcspec19 


Yes there are many issues with the Mac client as you can see on the forums and all we can suggest is that you Submit a Support Ticket to see what they can do for you.


Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and it could take up to 48 hours.