Solved

Gareth

  • 15 March 2021
  • 1 reply
  • 38 views

Running on a Mac. macOS Catalina.    Webroot says it can’t connect to internet yet all other applications are running normally. Have tried to remove Webroot and reinstall but says I cannot delete it because it is open. Its not showing open on the icon.

icon

Best answer by TripleHelix 15 March 2021, 16:28

Hello @Gareth 

 

Try this to uninstall:
https://community.webroot.com/macos-123/uninstall-webroot-secureanywhere-from-mac-os-catalina-343170

 

Then use this link to download the latest version for Catalina and Big Sur only! https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.5.87/WSAMAC.dmg

 

HTH,

 

View original

1 reply

Userlevel 7
Badge +61

Hello @Gareth 

 

Try this to uninstall:
https://community.webroot.com/macos-123/uninstall-webroot-secureanywhere-from-mac-os-catalina-343170

 

Then use this link to download the latest version for Catalina and Big Sur only! https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.5.87/WSAMAC.dmg

 

HTH,

 

Reply