Is webroot run by Geek Squad. Am I renewing webroot or signing up for Geek Squad services?

  • 27 April 2015
  • 2 replies
  • 24 views

My webroot screen says it will expire in 21 days.  Had a button to "renew now", which I clicked on, however, info came up for the Geek Squad.  So than I wondered if I was renewing my webroot or signing up for Geek Squad Services.  It also said it would automHatically renew each year, which I'm not crazy about.  How do I renew my webroot internet security?

2 replies

Userlevel 7
If you originally got your subscription from Best Buy you will go through them. If you bought it from us you can renew with us. 
Userlevel 7
Badge +36
Or conversley you can purchase a new key from Webroot, wait until current key expires, uninstall the Best Buy version, then install the Webroot direct version along with the new key code!

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