just renewed , but no key could to fix it. where is it, just got a password

  • 2 February 2016
  • 1 reply
  • 136 views

WHERE IS THE KEYCODE

1 reply

Userlevel 7
Badge +55
Hello miriamdw1
 
Welcome to the Webroot Community,
 
Did you renew from BestBuy or from Webroot online? I believe you would of recieved a new keycode by email?
 
May I ask as to whether your renewal was a 'real' one; i.e., you added time to your current subscription and no new keycode was involved or if it was a 'pseudo' renewal, i.e., you purchased a new subcription, received and therefore entered a new keycode?
 
 
 

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