Question

System Analyzer Results with brand new Dell Inspiron 3585 not in Win 10 S mode, Webroot just installed.

  • 28 March 2020
  • 1 reply
  • 111 views

Badge +1

System Analyzer says 3 things:   1. The system has crashed in the last month.  I figure this one is not too serious.   2. No antispyware product is installed.  This may exist in Webroot but didn’t get installed yet, right?  I mean, it’s supposed to be SECURE ANYWHERE, isn't it?  3. An active process has a possible handle leak (explorer. exe). This sounds a little more serious.  Is it?  What should I do?


1 reply

Userlevel 7
Badge +17

Hey there @Old technician ,

Welcome to the community! From what I can tell, it doesn’t seem like any of these alerts are that serious. Not finding antispyware product sounds like a glitch if your Webroot software is indeed up to date. 

I’d recommend a full uninstall and reinstall of Webroot SecureAnywhere. If you’re still seeing these reports from system analyzer, please contact our SUPPORT TEAM for additional assistance.

 

Thanks!

-Keenan

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