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what mobile app

  • 9 September 2014
  • 3 replies
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what app do i use on S5? i try webroot complete from google store but it wont accept my keycode but on my menu it shows my mobile is protected. im confused. please help
 
thanks
 
Eric from Ohio
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Best answer by Ssherjj 9 September 2014, 06:26

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Ssherjj
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@ wrote:
what app do i use on S5? i try webroot complete from google store but it wont accept my keycode but on my menu it shows my mobile is protected. im confused. please help
 
thanks
 
Eric from Ohio
Welcome to the Community Forum eek88dj,
 
So you have a keycode for Webroot Complete? Because you need the right version of  Webroot at the Google Play  to match the keycode. Also Look Here
 
I have instructions here to Uninstall the mobile version Here and do a Clean install of Webroot Here
 
Try this or you can issue a Support Ticket Here if this doesn't help!
 
Also maybe @  could take a look at your keycode when he gets in ..in the morning and see if he can resolve this issue..
 
 
Best Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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i got it thank you so much! :D
 
thanks
 
Eric
Ssherjj
Rank
Userlevel 7
Badge +62
@ wrote:
i got it thank you so much! :D
 
thanks
 
Eric
Hi Eric! You are certainly Welcome! I'm so happy I could help you!:D
 
Don't be a stranger you can come back and join us whenever you want to have fun and learn.
 
Thank you so much for letting us know you got  your issue resolved!
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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