Thankfully, I knew enough to figure out what happened to my son's system when it wouldn't boot - bad wrkrn.sys file. But he had to drove home almost an hour from school and it took two hours out of my work day to fix the problem.
Has this been fixed? Is it going to happen to our other computers, randomly?
I am seriously considering another antivirus software.
Userlevel 7
We are aware of the issue and our Team needs to collect as much data as possible to ensure a complete resolution can be issued. Please reach out to our Support Team directly for issues like this:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.