I am wondering if anyone else has encountered this issue and has any advice:
Every time we push a phish test, we have partners forward the phishing email to our help desk. What we discovered recently is that when someone forwards the email our outbound mail filter “clicks” the link.
I have discussed this with our spam filter and there is no workaround. They have to protect their IPs from being blacklisted as a source of spam.
I’m just curious if anyone else has encountered this and ask what you’ve done.
Seems to me the only way to prevent this is to educate users NOT to forward the emails. But we also don’t want to discourage partners reporting security concerns.
Open to suggestions. What do you guys do?
Best answer by ggreenbaumView original