Business Product Releases
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After updating to Windows 10 Fall Creators, users may get notified that access to files and or folders was denied. Typically, this will happen when creating, updating, moving or deleting existing files and folders. We’ve identified the root cause and have created a patched version of WSA that is currently undergoing QA testing. Once all testing is complete, the patched version of WSA will be made available to our customers for manual and automated installations using GSM. We are closely monitoring the inflow of support calls and may push the patched WSA to all customers if the need arises. The next version of WSA, due around December this year, will have the fix included and customers will receive it then as part of the normal deployment processes. There are two workarounds that can be used until the patch version is available. Workaround 1 – If you run agents with an unmanged policy, perform the following on each d
Product Update: Management Console Update 40.0Product Bulletin
[b]OVERVIEW[/b] This release introduces a brand new My Usage section in the console to provide 100% accurate information on your license usage across all Webroot® solutions. The My Usage page is a simple way to access complete usage and trial data for Webroot Business Endpoint Protection, DNS Protection, and Security Awareness Training, which includes detailed usage figures for each client. [b]The highlights of the release are:[/b] [list] [*]Improved – Agent Commands [*]New – Reports [*]New – Scan History [*]New – Policy-based Web Overrides for DNS Protection [*]New – My Usage Page [*]New – Dark Web Breach Report [*]New – Training Navigation Enhancements [/list] [b]1. Agent Commands[/b] From the Sites & Groups page, we’ve added a new drop-down menu called Agent Commands. To activate this menu, select one or multiple devices from the All Sites list. The menu displays the 11 most common Agent Commands, according to current customer usage, along with the option to View Command Log.
Product Update Bulletin: Webroot Console 6.1Product Bulletin
Overview One of the most exciting developments accompanying our recent console redesign is the ability to more quickly build and release new features. Accordingly, we’re happy to announce the first follow-up release for the new console, release version 6.1. It includes updates to Webroot’s DNS protection service, security awareness training admin features, and a new console feature. In this Console 6.1 release we are introducing:Webroot DNS Protection service enhancements:Support for networks with dynamic external IP addresses. Increased DNS Agent VPN support and compatibility to further expand support for firewalls and VPNs A new DNS Agent delivering 25% faster* web page rendering than native Windows browser requests.Webroot Security Awareness Training product enhancements:View, edit and launch draft campaigns created by other administrators Set up campaigns to auto-enroll users who are added to a distribution list Receive an automated email with reporting at the end of campaign Simpl
Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. Agent changes in PC build 220.127.116.11 (Released November 8th, 2021) Fixed Issues with VPNs and Intel NIC errors in build 18.104.22.168. https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=2235
New ransomware and backup management tools for Carbonite Server make data more resilient against loss or compromiseCarbonite Update
The 2021 Carbonite Server release contains significant and frequently requested updates to in terms of features and functions. While backups were previously scheduled at most daily, we now provide the option to schedule them hourly. Hourly scheduling is also accompanied by new monitoring, alerting and reporting functions that measure the progress, status and success of and higher-frequency back-ups.Ransomware is the current bane of every business. While there’s no substitute for configuring Carbonite Server securely (as there are already many data security safeguards and processes built-in), in this release we are introducing a new ransomware resilience module. This “potential ransomware” alerting automatically flags potential threats, provides multi-level alerting tools like dashboard warnings, threat views and automatic email notifications. If a threat is identified and confirmed, uncompromised data can be quickly selected and recovered.More information about immutable backups and
Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time.https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=2235Agent changes in Mac build 22.214.171.124 (Released August 3rd, 2020) Added Move from Kernel extension to Apple's new Endpoint security API to support upcoming MAC OS changes. Fixed Fixed uninstall link on the WSA About section Corrected the intermittent upgrade problem Other minor bug fixes
Product Update: WSAT and Management ConsoleProduct Bulletin
[h3]Overview[/h3]The April 2019 release of Webroot® Security Awareness Training (SAT) responds directly to partner requests that it be faster, easier, and more efficient to offer cybersecurity education to multiple clients at the same time. It is the first of several releases planned for 2019 to provide new capabilities that help administrators successfully launch and manage highly effective user training across their user base. [h3]New features in this release:[/h3]1. A New Global Management Dashboard - [i][u]Industry First[/u][/i] 2. A New Global Campaigns Workflow 3. New Phishing and Training Campaign Reports 4. New Training Content 5. Additional Fields for csv Sites Page Export For more detailed information about the release, read the full product bulletin below.
[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/20888iF57E54990DE1C2DA.png[/img] With this release we see the much requested File and Folder Overrides functionality introduced at both Global Site Manager and the Endpoint Protection management levels with some considerable enhancements to the Overrides user interface to support this new capability. The following functionality is being released: [b]NEW – GSM File and Folder Overrides [/b]– This allows Global Whitelisting Overrides to be set at the file and/or folder level, in addition to the whitelisting of MD5’s. [b]NEW – Endpoint File and Folder Overrides[/b] - This allows Whitelisting Overrides to be set at the file and/or folder level, in addition to the whitelisting of MD5’s. [list=1] [*][b]NEW – GSM File and Folder Overrides [/b]- Global whitelist Overrides may now be set on a file or folder level as well as at the MD5 level. This allows much greater flexibility when using overrides and that mu
[img]http://sw.nohold.net/Webroot/Images/wsa_wss_icon.png[/img] Enhanced[list] [*]Presh Phish capabilities. [*]Sky MD5 lookup for malware files.[/list] Added[list] [*]Threat detection caching. [*]Improvements to memory management.[/list]
We have been working diligently to improve the Global Site Management console, and we are happy to announce we will be releasing the first of several updates on March 6, 2018. For your convenience, there will be several important navigation changes in the release: [list] [*]The ability to create and manage groups will be available in the Global Site Manager console under the Groups tab, which has replaced the Devices tab. [*]The buttons to change and rename your console can be found by clicking the dropdown near the console name in the upper right corner. [*]All documentation can now be found under the question mark icon, in addition to the option to raise a new ticket with support.[/list] More information on forthcoming updates can be found in the full bulletin. [url=https://attachments-us-west-2.insided.com/f235cd54-8fdc-44bd-916d-f8e857bae3e1/GSM-Updates-Product-Bulletin-Feb-18.pdf]See Full Product Bulletin Here![/url]
Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time.What is being released? Agent changes in PC build 126.96.36.199 (Released October 11, 2022) Updated Compliance with Microsoft requirements for anti-malware products. Fixed Update to incorrect C:\Program location Uninstall flag not sent to backend systems Phishing Shield state when disabled via Web Threat Shield Crash related to shadow copy services Agent language not showing correctly in the console
Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. Agent changes in PC build 188.8.131.52 (Released April 11th, 2023) Updated Microsoft service protection enabled by default Fixed Agent Commands fixes and enhancements to support new delivery system