I am a brand new Webroot member who just left her Norton antivirus behind. Being probably the LEAST tech savvy person on the planet didn't help me much, but when they couldn't help get the product to work right I was done.
I had gotten some advice from people I trust that Webroot was the way to go so I made th switch but I see alot of differences in the way Webroot scans and how much it scans vs. the way Norton would do a full system scan.
I guess you could say that while I'm unsavvy in the tech world, I do have alot of questions because I just need to make sense of things in the way they run for my own peace of mind.
Since the support crew isn't available over the weekends I thought I'd get my feet wet by posting here to see how others like Webroot and if they had used Norton before if they had also noticed the differences that I do.
Anyway, hello again and thanks for perusing my note!
Best answer by RetiredTripleHelix
I just want to Clarify what David said. You can't install WSA without an Internet connection as it has to connect to the Cloud to check to see if your Keycode is valid and it downloads extra files at the same time like for the Password Manager & Back Up & Sync and a few database files so the CD would not be any help even if you had the Downloaded file on the PC yes you should get the CD as you asked for it but on a Clean reinstall I would always suggest to download the latest build as it's only a 745kb file and when installing from the CD it will always look for the most recent Build before installing again it needs an Internet Connection and as I said it's only a 745kb file and when it self updates to the next version it's done in a flash of an eye so I hope that Clarifies Things for you?