now i am unable to remove the antivirus. When i tried to remove anitivirs , its requesting me to remove from the console first.
I fogot the secure code and i am not able to login to the console. When i try to reset the securecode its asking me another security question, which answer i forgot.
I get an error - Error(UPA004)
How can i reset this security code and remove webroot from my pc
Best answer by Ssherjj
Welcome to the Webroot Community,
How to Uninstall Webroot SecureAnywhere or Endpoint protection on windows 7,8 or 10
This is a simple method to uninstall the webroot Secureanywhare which will work for 80% of the people but if it don’t work for you then you can go to the next Method.
- Press Windows key and R key simultaneously then type appwiz.cpl and hit enter [img]https://i2.wp.com/khojdo.com/wp-content/uploads/2017/03/Untitled.png?resize=460%2C260&ssl=1[/img]Uninstall Webroot SecureAnywhere on windows 7
- Scroll down to the webroot Secureanywhare and double click on it and click yes. (If it says that webroot is already running then go to your webroot icon in the task bar, right click on it and click Shut down) [img]https://i1.wp.com/khojdo.com/wp-content/uploads/2017/03/Untitled-1.png?resize=423%2C75&ssl=1[/img]uninstalling webroot
- Fill up the reCAPTCHA and click continue and now you are Done [img]https://i2.wp.com/khojdo.com/wp-content/uploads/2017/03/Untitled-2.png?resize=387%2C347&ssl=1[/img]Webroot uninstalled
- Boot your system into safe mode
- click on windows icon in the bottom left corner and search for cmd, Right click on it and click on run as administrator [img]https://i2.wp.com/khojdo.com/wp-content/uploads/2017/03/Untitled-4.png?resize=473%2C100&ssl=1[/img]How to Uninstall Webroot SecureAnywhere or Endpoint protection
- Run this command “C:Program FilesWebrootWRSA.exe” –uninstall [img]https://i0.wp.com/khojdo.com/wp-content/uploads/2017/03/Untitled-5.png?resize=746%2C135&ssl=1[/img]Run as administrator
- Now Click yes Fill up the reCAPTCHA and click continue and now you are Done
Hope this helps?