Crackle
We have noticed that Crackle movies pop up and start automatically. How can I remove this?
Userlevel 7
+7
Hi wjbauer1 and welcome to the Webroot Community,
Sounds like you have picked up a Potentially Unwanted Application (PUA). Rather than me going into detail here, you may want to look at a few others already posted on the subject of removal.
https://community.webroot.com/t5/Non-Techie/Malware-has-Hijacked-my-browser-I-need-to-remove-it/m-p/197568#M10524
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/cant-get-rid-of-pop-ups-from-LaSuperba/m-p/217214#M6669
Good luck and check back if you need additional assistance,
Dave
Sounds like you have picked up a Potentially Unwanted Application (PUA). Rather than me going into detail here, you may want to look at a few others already posted on the subject of removal.
https://community.webroot.com/t5/Non-Techie/Malware-has-Hijacked-my-browser-I-need-to-remove-it/m-p/197568#M10524
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/cant-get-rid-of-pop-ups-from-LaSuperba/m-p/217214#M6669
Good luck and check back if you need additional assistance,
Dave
Userlevel 7
Hi wjbauer1
Welcome to the Commuinty Forums.
D_J is quite correct in that this 'software' is considered to be a PUA. As far as I can tell from my research it is relative insiduous in what it does to propogate itself on host systems; nothing dangerous but to a level where, if one does not feel technically proficient in terms of rooting around in files, folders, start up entries, etc., it is best left to the professionals to remove.
I would therefore suggest that you open the support ticket recommended and let the Support Team professions sort it out for you.
Regards, Baldrick
Welcome to the Commuinty Forums.
D_J is quite correct in that this 'software' is considered to be a PUA. As far as I can tell from my research it is relative insiduous in what it does to propogate itself on host systems; nothing dangerous but to a level where, if one does not feel technically proficient in terms of rooting around in files, folders, start up entries, etc., it is best left to the professionals to remove.
I would therefore suggest that you open the support ticket recommended and let the Support Team professions sort it out for you.
Regards, Baldrick
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