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Registered: ‎08-29-2012
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Error code: ERR_SSL_PROTOCOL_ERROR

I've been having this error in google chrome since 2 weeks ago when there was an update for the browser.

 

Error code: ERR_SSL_PROTOCOL_ERROR

 

 

People say it's related to the new SSL modifications google is doing.

 

People on other forums are saying to disable SSL scanning in anti virus software from another brand and I do not see this option in Webroot.

 

There was someone that didn't have the other brand was mentioned and they had yet another brand that had the same issue.

 

Anyone here on Google chrome that has this error? 

Sr. Community Guide

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Registered: ‎02-03-2012

Re: Error code: ERR_SSL_PROTOCOL_ERROR

Hi Remixed

 

Do not use Chrome (for many reasons) but this error seems to have been in the news since mid last November at least with other AVs/ISs.  If it is for the same reasons then I would open a Support Ticket to see what the Support/Development Teams have to say about it, since as far as I know you are correct and there is no way to change the use of SSL scanning in WSA.

 

Regards

 

 

Baldrick

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Posts: 387
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Kudos: 270
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Registered: ‎08-29-2012

Re: Error code: ERR_SSL_PROTOCOL_ERROR

Thanks. I'll file a support request.

Sr. Community Guide

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Registered: ‎08-29-2012

Re: Error code: ERR_SSL_PROTOCOL_ERROR

I got a message from suppoirt saying to disable the web scanning which is really risky and I would make a test vm for this.. however I dont have enough keys to add another for testing. I do a lot of sensitive stuff on this pc and Im weary about disabling the web sheilds.

I don't think it was a good idea for google to mess with SSL.

Sr. Community Guide

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Re: Error code: ERR_SSL_PROTOCOL_ERROR


remixedcat wrote:
I got a message from suppoirt saying to disable the web scanning which is really risky and I would make a test vm for this.. however I dont have enough keys to add another for testing. I do a lot of sensitive stuff on this pc and Im weary about disabling the web sheilds.

I don't think it was a good idea for google to mess with SSL.

Honestly the rest of WSA Shields will protect your information perfectly fine but how about trying Firefox 26 or IE do you have the same problems as I don't use Chrome either?

 

Daniel

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Posts: 387
Topics: 26
Kudos: 270
Solutions: 4
Registered: ‎08-29-2012

Re: Error code: ERR_SSL_PROTOCOL_ERROR

My ie has a problem of using a ton of processor for some reason but I'll give ff a try.

Sr. Community Guide

Retired Webrooter
Posts: 1,289
Registered: ‎03-13-2013

Re: Error code: ERR_SSL_PROTOCOL_ERROR

If you moving to FF for the reason of using less resources you going to get a big suprise!

Posts: 387
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Registered: ‎08-29-2012

Re: Error code: ERR_SSL_PROTOCOL_ERROR

Really? How has it been lately. Haven't used it for over a year.

Sr. Community Guide

Retired Webrooter
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Registered: ‎03-13-2013

Re: Error code: ERR_SSL_PROTOCOL_ERROR

[ Edited ]

Its awful, its slow,bloated and good luck going to any site with media content on it. Then again Chrome keeps crashing on me (also see link below Smiley Happy

 

http://imgur.com/Ec5bEG7

Posts: 387
Topics: 26
Kudos: 270
Solutions: 4
Registered: ‎08-29-2012

Re: Error code: ERR_SSL_PROTOCOL_ERROR

Its multi process tho so each tab has its own process.

ARG nobody can do a browser right tho. All of them rock and suck at the same time

Sr. Community Guide