I am totally confused.Does the phone app require a different login and password? Why is my Key code not working? It is the keycode from my PC account.
Best answer by RetiredTripleHelix
View originalBest answer by RetiredTripleHelix
View original@ wrote:
Yepkeycode looks good on your account - it's a 3-device license
Edit: Sorry@ , I was posting this when you posted yours.
Correct me if I'm wrong but aren't WSA Complete Licenses all 5-user? Since this is a 3-user license then I don't think@ has WSA Complete (despite being posted in the Complete forum).
@ wrote:
Yepkeycode looks good on your account - it's a 3-device license
So it's not a 5 Device Complete keycode so the OP must have the 3 Device ISP http://www.webroot.com/us/en/home/products/isp so he would need to download the Free version from Amazon http://www.amazon.com/Webroot-Security-Free/dp/B004U85D2S/ref=sr_1_5?ie=UTF8&qid=1448069766&sr=8-5&keywords=webroot+apps and then install the keycode and required info to the online account to make it the Premier version and also download the free SecureWeb Browser http://www.amazon.com/Webroot-SecureWeb-Browser/dp/B00CRR40KU/ref=sr_1_4?s=mobile-apps&ie=UTF8&qid=1448069307&sr=1-4 and that should do it but if the OP has the AV only 3 Device then he will have to go with the free version as the AV code will not work.@ wrote:
you guys duke it out.From what I am reading around the web,I won't be able to renew my webroot next year anyhow.All I see is complaints about renewal issues.I would seriously consider giving your naming structure some clarity. Nobody here seems to know whoch program or app is which.
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