Cant install the licensed android version onto a Samsun tablet.

  • 28 January 2015
  • 1 reply
  • 18 views

Cant seem to install the android version of the software onto a Samsun tablet.

 

I have a LICENSED copy of the product and have tried installing it from the web as well as Google Play and dneither accept the license code frmo the package.  The license number is the same one listed on the admin home page.

 

Anyone have any ideas or suggestions.   

 

Seems like the Geeksquad is making it difficult to get it done..

1 reply

Userlevel 7
Badge +62
Hello Nancy1239,

 

Welcome to the Community Forum,

 

Sorry to hear you are having this problem. Maybe this Knowledge Base article can help, https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807 and go Here for additional information.

 

If this doesn't work then please issue a  Support Ticket and they can help you.

 

 

Please get back to us if this is resolved so that we may help others with the same issue.

 

 

Thanks,

 

KInd Regards,

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