Webroot problem with android phone

  • 14 December 2022
  • 1 reply
  • 234 views

Webroot Secure Anywhere was working on my Samsung android until this morning. I received a message saying “information has not been verified yet”. When I clicked on it, the message said “can’t open this page”. After trying to restore my phone and  uninstalling/reinstalling Webroot, the problem still exists - basically I cannot sign on/activate it on my phone. I also checked Webroot on my laptop and it works fine.

 

Any help would be appreciated.


1 reply

Userlevel 7

Hello @djfro 

I would recommend getting in contact with Webroot Support with this problem. Calling them will probably be faster in sorting this problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

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