can't download any files ever since i got webroot. Help me fix this problem. Thanks
Cant download any files since i got web root. Please help. Thanks
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Welcome to the Community Forum,
May I ask what kind of files are you trying to download? Adobe? PDF? Shockplayer? etc..
Pease check in the following three locations within WSA
1. PC Security > Quarantine > Detection Configuration
2. Identity & Privacy > Protected Applications
3. System Tools > System Control > Control Active Processes
in case the file that you are trying to download or a component of it may have been set to "Protect/Monitor," or "Block/Deny?".
For more information on these features, what they do, the various settings avaialble and considerations to be made before changing settings, etc., please see this KB article.
Check your Firewall by looking here at the USER GUIDE
Please get back to me if you still need help!
If you are still having troubles with the Security Settingstry a clean reinstall of webroot.
Can you please do a clean reinstall of WSA and Please follow the steps closely!