How come every time my laptop is scanned it says 21 threats removed? It doesn't change the number.
How come every time my laptop is scanned it says 21 threats removed? The number doesn't change. It makes me nervous that it isn't really working and is just using a standard number.
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Hello @
Welcome to the Community Forum,
As a first step to resolving this for you would you please go HERE, take a look at the information as described in the article to click on Reset Protection Statistics
Please have a look at the Knowledge Base Article Here
How do you know if Webroot is working? https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121
Hope this helps and if you have anymore questions then please give us a shout!
Kind Regards,
Welcome to the Community Forum,
As a first step to resolving this for you would you please go HERE, take a look at the information as described in the article to click on Reset Protection Statistics
Please have a look at the Knowledge Base Article Here
How do you know if Webroot is working? https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121
Hope this helps and if you have anymore questions then please give us a shout!
Kind Regards,
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