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installing keycode error code says wrong keycode

  • 17 June 2020
  • 1 reply
  • 88 views

i have a life security,and want to download to my new computer but my keycode is rejected..

i sent info to support to send me info re keycode info was sent but i cant open,mailer demon says info to me was blocked for security reasons...how can i get info re my keycode that i have on my account?

can keycode info be mailed to my address..my keycode has 24 characters( numbers /letters,are they all caps

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Best answer by TripleHelix 17 June 2020, 17:29

Hello @joneyboy 

 

Did you contact support via this link? https://www.webrootanywhere.com/servicewelcome.asp If not please do so.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply or a little longer because of COVID-19.

 

Thanks,

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Userlevel 7

Hello @joneyboy 

 

Did you contact support via this link? https://www.webrootanywhere.com/servicewelcome.asp If not please do so.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply or a little longer because of COVID-19.

 

Thanks,

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