Solved

Reinstall

  • 22 September 2012
  • 4 replies
  • 71 views

So i did a factory restore of my computer and when i went to reinstall webroot antivirus it asked me for my code, which i no long have.  Also i was using the CD version of the software.  Any suggestions?
icon

Best answer by RetiredTripleHelix 22 September 2012, 23:51

View original

4 replies

Userlevel 7
Badge +56
@ wrote:

So i did a factory restore of my computer and when i went to reinstall webroot antivirus it asked me for my code, which i no long have.  Also i was using the CD version of the software.  Any suggestions?

Do you Happen to setup your Account on My Webroot?

 

TH
No i did not
Userlevel 7
Badge +56
If you don't have the key from the Boxed version it will be most imposable to find out what is, you can try to Submit a Support Ticket to see if they can help you! Also if you have the receipt that could possibly help just mention it to them if you do.

 

HTH,

 

TH
Userlevel 7
Badge +56
Sorry I forgot Welcome you to the Webroot Community Forums so Welcome! ;)

 

TH

Reply