Userlevel 7
+62
Hello ?,
Welcome to the Webroot Community,
May I ask if you are running Webroot on a Mac or PC?
Have you tried restarting your computer?
Regards,
Welcome to the Webroot Community,
May I ask if you are running Webroot on a Mac or PC?
Have you tried restarting your computer?
Regards,
Userlevel 7
+62
Hi Again ?,
If you are running a Windows PC ...
Can you please do a clean reinstall of WSA and Please follow the steps closely!
Thanks,
If you are running a Windows PC ...
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
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