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SecureAnywhere stops sound in browsers

  • 6 December 2021
  • 1 reply
  • 34 views

I’ve used SecureAnywhere for many years on my Win7 SP1 PC, shields & firewall are all turned on. Works fine, except for 1 thing: Sound in Firefox and Chrome doesn’t work. If I shut down protection, the sound works immediately, in YouTube for example. Why?

Sound in apps works fine - eg in Spotify’s app on my PC, the sound is fine, but if I go to Spotify in a browser instead, I get no sound unless I shut down SecureAnywhere.

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Best answer by TripleHelix 6 December 2021, 21:32

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Userlevel 7
Badge +63

Hello @Fishnose 

 

As far as i know Webroot is not supporting Win 7 anymore but you could ask them by Submitting a Support Ticket and they will let you know and if still supported they will help you.

 

HTH,

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