It seems to me the Web Shield is obsolete since the Browser Extension was released as a part of WSA. If it's not, can anyone explain it's role in WSA? Any thoughts of this?
Best answer by ShawnView original
Best answer by ShawnView original
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EDIT: Please see here https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Webroot-Filtering-Extension/m-p/60043#M4275
Web ShieldAs you browse, the Web Shield alerts you to websites that may pose a threat. Likewise, when you use a search engine, the Web Shield analyzes the search results and displays an image next to each link, letting you know whether it's a trusted site or a potential risk.
Yes, but according to that information, I do not need the Browser Extension. The Web Shield does it all.
"Web Shield alerts you to websites that may pose a threat. Likewise, when you use a search engine, the Web Shield analyzes the search results and displays an image next to each link, letting you know whether it's a trusted site or a potential risk."
But yet none of us will see a green checkmark next to the search result if the Browser Extension is uninstalled or not activated. Nor do we see a big green warning page when browsing to a unsafe site. So, we can therefore conclude that Browser Extension does what the Web Shield is described to do. The actual Web Shield does not do anything. At least that we know of. And THAT'S what I want to know. What does the Web Shield _really_ do?
With the information Webroot provide from here on Web Shield, you might as well uninstall browser extension and still get checkmarks in front of search results and get a phishing filter. But we all know we don't. Webroot should remove Web Shield from the interface, because it's now known as Webroot Filtering Extension. Correct me if I'm wrong.
As I understand it the Web Shield is the engine and the Browser Extension is the interface to the engine in terms of what is detected, etc. Without the Browser Extension you are still protected by the Web Shield but not informed about it in detail.
My understanding...which may be incorrect.
I don't share that experience. I get the same information from search engines without Web Shield enabled. Same sites are blocked without Web Shield enabled. It seems to me Webroot Filtering Extension does _all_ the work. Web Shield does nothing. Perhaps it's doing something under the hood anyone can explain.
To whom are you addressing your post to? ;)
However, it doesn't make any sense. The Web Shield in the main interface is said to do the same things as the Webroot Filtering Extension. If they're to be used together, I completely understand. But you get the same protection with Web Shield in the interface disabled as long as you use the Webroot Filtering Extension. That is, if something is not going on under the hood, but I cannot discover what... because my own testing shows it doesn't matter if Web Shield is activated.
I think that we are getting at cross purposes in terms of the term 'Web Shield' and perhaps I am misunderstanding somewhere there/using the term incorrectly.
EDIT: I will butt out of this debate as I think that I am confusing the issue. :(
Just to clarify what Webroot Staff needs to explain in order for me to understand;
1) What is the connection between Web Shield and Webroot Filtering Extension (I can't find any, extension works just as fine with Web Shield disabled)?
2) Is Web Shield really needed when you have Webroot Filtering Extension installed?
1. Turned off now Brown GUI and Gray Tray Icon with exclamation mark.
3. It justs turns off the Web Blocking of bad sites.
4. And I would not want this all the time! So again the Web Shield has 2 parts but if I leave as is I don't want the GUI and Tray Icon like it is.
Very good post. I see what it means now as I missed that specific setting that was altered.
If I understand correctly the Web Shield is;
1) Web Shield in WSA interface
2) Webroot Filtering Extension (WFE)
WSA need WFE running in browser at all times or it will not protect against threats proactively on the Internet. You can control settings of WFE in Firewall settings in WSA.
WFE should always be enabled and if the following scenarios were to happen it would lead to:
Web Shield disabled:
If you disable Web Shield in WSA interface, you will only be protected against mailicous search results. Phishing sites and other malicious sites are not blocked by Brightcloud if Web Shield is disabled.
Web Shield enabled;
WFE will protect against phishing sites and check links in search results.
Do I get it right?
Definitely. I think Spock would've said; it's not logical. :D
Perhaps the devs should look into it as the settings are not concentrated to one area but in several. It's extremely confusing and even more so when the documentation of WSA isn't very describing about certain things!
One thing we have to be careful of and remember is that the business product does not have the webfiltering extension and does not use Brightcloud services yet. The consumer product does have extension that utilizes Brightcloud services.
For the excellent question about what does the Webthreat Shield toggle button do in the WSA agent, it appears to require a captcha to change the color of the GUI and nothing more.:D I was still able to get search annotations and blocked web pages, I even tried disabling the ID Shield and Phishing Shield just in case they were assisting.
I have escalated this and it is being testing by QA for a deeper analysis which will be discussed with development.
The business Webthreat Shield still works as expected just FYI.
Thanks all, let me know if I missed answering anyones questions,
Thank you for an answer! I think many of us needed to hear this info!
Cheers and have a Goodnight,