I tried going into safe mode on windows 8 and it's not working either. the program is NOT LISTED.
It also says "managed by the web console" and I made sure I installed the consumer version.
I had the endpoint trial before. I had the keycode inserted into the endpoint that i purchased.
then it seemed ok, then I had to upgrade to the new version, I upgraded using the consumer version .exe file and it seemed ok.
Now my husband (the one that has the issue and NOT ME) had an issue where it kept closing on its own.
we downloaded the wsa install.exe from the website and entered the keycode and it sill thinks its managed by the console and I can't uninstall ti and its acting funny.
How can we uninstall it without it being in the add/remove programs list?
Best answer by RetiredTripleHelix
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