Best answer by ProTruckDriver
View originalYour PC ran into a problem and needs to restart" virus not detected by webroot
+3
I suddenly got a blue screen that said "your Pc ran into a problem and needs to restart, then it restarted so I googled it and found that it is most likely a virus so I ran a web root scan and it didn't detect anything.
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Userlevel 7
Hello @LOtto , Welcome to the Webroot Community Forum. ☺️
The best thing to do is contact Webroot Support. When sending in a Support Ticket a Webroot log is automatically sent with it. Support will look over the logs and they will report their findings to you.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
The best thing to do is contact Webroot Support. When sending in a Support Ticket a Webroot log is automatically sent with it. Support will look over the logs and they will report their findings to you.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
+3
Thank you.
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