Webroot was unable to automatically renew your subscription to Webroot SecureAnywhere Complete (keycode SA78.................). Your protection will expire on 06/02/2013, leaving your PC at risk to dangerous online threats like Trojan-Backdoor-Zbot, Koobface, and millions of others.
Then minutes after I received another message
Your Product Receipt and Next Steps
Webroot International Limited
385 Interlocken Crescent, Suite 800
Broomfield, CO 80023
May 30, 2013 02:37 AM
Invoice # RA00037753106
Qty Item Price
1 Webroot SecureAnywhere Complete 5 Seat 6 Month Renewal
Product Key: sa78-o*************
USD $ 14.99
tax: USD $ 3.45
Total: USD $ 18.44
Tax/VAT is applied based on address information
So I am wonder what happened, as I do not see any charge in my credit card nor my paypal account.
In case webroot uses auto renewal without my confirmation to proceed, I really do not want to use any of its products never again, but can you clarify first how it has been renewed? How it has been sold without me being asked, as it clearly states "sold".
Best answer by MikeRView original