Best answer by nandyView original
Automatic Login for password management is not Automatic
When using the password managagement feature I want to be able to type in a site and have it log me in automatically without having to click the autofill popup. If I check the password section of the mywebroot console, the sites I want to auto login to have the boxes checked for automatic fill and automatic login. Is there a way to do this without clicking the autofill button at every login page?
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Please let me know which browser you are using and I will test the auto log in feature accordingly.
I have successfully created auto log in sites in Google Chrome and have screenshots and a few helpful tips below.
Log in to your MyWebroot Account>click the Passwords tab>Click Edit or Add site>check the boxes that say Automatically fill and Automatically log in (it sounds like you have completed this step but it will be useful for other users).
Log in to your Webroot toolbar>click on the Webroot icon
and select Sites>click the site you wish to auto log in with>click AutoFill and AutoLogin (refresh the site or logout and refresh if you need to).
Click on the Webroot icon
and select Preferences>select Advanced>select Automatically login to sites if time since last login > (place a low number of seconds)>select Save
I can click the autofill button, but I would rather it log me in automatically instead of doing it every time I visit the site. For example, if I type in paypal.com, it will automatically log me in without any additional actions. I am not sure what differentiates one site doing it and the other one always bringing up the autofill toolbar. I did import my passwords into the webroot manager from Firefox, but still some sites work fine and other do not. Are some sites just more difficult to work with the password manager?
The auto-login functionality worked on my tests. Are your sites working properly, or would you like to send me the sites you are having trouble with so that I can test them?
I have a couple quick questions:
Ok Best Buy Subscription takes up to 24 hours to update your keycode so if you have issues tomorrow it's best to call 1.800.Geeksquad please see here: http://www.webroot.com/us/en/home/products/geeksquad-dl and please let us know the outcome!
I now get this error everytime I try to save a new log in. GRRRRR!!!
Finally just un-installed all webroot and reinstalled, now it is mostly working but still forgets to fill in info.
Also, how long ago did you put in the ticket? If it has been a long time then I can go check on the status and see why you haven't been contacted yet.
Will it allow you to fill by clicking the Autofill button at the top of the browser window?
Let us know if it is working correctly now, or if you can log into it but it is not working correctly, or anything else you can add :)
Just have to reload all my websites and passwords. A lot of nuissance for a simple license renewal.