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BSOD: DllRegisterServer failed with the error code 0X80040204.

  • 5 April 2016
  • 3 replies
  • 670 views
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Rank
I received the popup this morning when I open the web-browser (Edge) with an overlay stating to contact Microsoft Technical Support for immediate help.    To call  855-203-6625 to resolve.  Is there a problem with my registry and if so how do I fix or remove this from my computer. 
 
 O/S:  WIndows 10
 
Any assistance provide will be greatly appreciated.
r/Webroot_novice

3 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hello Webroot_novice
 
Welcome to the Webroot Community,
 
This sounds like a SCAM and do not call that number. Sounds like a nasty PUA
 
But I have done some research and I am not finding much information about this specific error code.
 
My best advice would be to Submit a Support Ticket which is free of charge with an active Webroot subscription. They will gladly check this out for you.
 
 
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
W
Rank
Ssherjj,
 
 Thank you for your recommendation.  I submitted the issue to technical support and it was resolved.   Tech Support provided a
a script to remove the annoying popup as well as insight into the issue.  They are great!.
 
Thank You,
 
Webroot_novice
 
 
Ssherjj
Rank
Userlevel 7
Badge +62
Hi there Webroot_novice!
 
Boondabah! You are certainly welcome. Thank you for letting us know. Yes the Support team are the best aren't they?
 
So happy to hear this was resolved!
 
Have a great day! 😉
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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