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Chrome Filtering Extension...how to enable?

  • 25 October 2013
  • 5 replies
  • 240 views
I
Rank
Hi
 
When I opened Chrome tonight, I had a pop up that said about enabling this extension. I did not enable it as I didn't know what it was.
 
I now see this is something I should enable but I can not see any way to actually enable this now I missed the pop up.
 
Can anyone help?
 
Thanks

5 replies

DeHollander
Rank
Userlevel 3
https://support.google.com/chrome/answer/187443?hl=en-GB
 
  • Click the Chrome menu [img]https://storage.googleapis.com/support-kms-prod/SNP_2696434_en_v1[/img] on the browser toolbar.
  • Select Tools.
  • Select Extensions.
  • On the Extensions page, unselect the "Enabled" checkbox for the extension you'd like to temporarily remove.
Go back to your list of extensions at any time to re-enable disabled extensions. You may need to refresh the page in order to use extensions that you've re-enabled.
 
I
Rank
Thanks, but there is no webroot extension in the extensions list.
I
Rank
Hi, thanks for that...tried the uninstall/reboot/reinstall but still no extension within Chrome to enable.
 
Guess I'll just have to wait and hope it pops up again!
E
Has anyone figured out a solution to this yet? I made the same mistake yesterday and because chrome deletes extensions in this situation rather than disabling them I can't simply re-enable it. Is there anywa way to just download the extension installation or have webroot try to instlal it again?
shorTcircuiT
Rank
Userlevel 7
Hello ecrihfield and welcome to the Webroot Community!
 
It seems to be a problem within the Chrome platform itself.  Recently, I manually removed WSA as well as all extentions from IE 10, Firefox and Chrome.
 
After a reboot, I reinstalled WSA.  The extensions happily reinstalled into IE and Firefox, but nothing I did could get Chrome to realize that it needs the extension as well.
 
After much ado, I tried the simple solution: uninstall Chrome, reboot, reinstall Chrome.  Fixed.
 
Give it a try and let us know if it works!

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