do i have to wait 24 hrs to access my new mobile account?

  • 2 September 2015
  • 1 reply
  • 22 views

adding an ipad to my webroot account. could not access after creating an account. Was told i had to wait 24 hrs to access. is this true?

1 reply

Userlevel 7
Hello,
 
Who was it that told you that you will need to wait 24 hours?

The maximum amount of time you would have to wait would be 15 minutes for the password permissions to go through, but you have not enabled them yet.

Can you please elaborate on the issue you are describing?

You can also contact our support team for assistance.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

Regards,

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