This occured after I was instructed by tech support to remove all folders from the cloud and start over. (something had caused all my folders/files..including the Webroot Anywhere folder.... to disappear from the 'Folders' section of the "Backup and Sync" settings.) When I created the new empty folders & linked them to my pc, they showed with the green circle. After adding subfolders/files, the green circle does not show on the added folders/files. The folders/files are being synced to the cloud. I miss having the green circle ... it saves me time...not having to check to make sure my doc has synced
Best answer by rjh
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