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How to view mobile devices in console

  • 23 February 2020
  • 5 replies
  • 134 views

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I have Webroot Secure Anywhere Complete for 5 devices.

I can see my protected Windows PCs on the console, but I cannot see my protected mobile phones and tablets.

How can I monitor the WebRoot status of those devices if they are not in my physical possession, and disable or dde-authorize WebRoot if I need to?

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Best answer by TripleHelix 24 February 2020, 18:43

Hello @circle5geo and Welcome to the Webroot Community!

 

The online console for Mobile devices is broken at this time and not sure when it will be fixed? https://community.webroot.com/got-a-question-10/wsa-page-maintenance-342041

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Userlevel 7
Badge +59

Hello @circle5geo and Welcome to the Webroot Community!

 

The online console for Mobile devices is broken at this time and not sure when it will be fixed? https://community.webroot.com/got-a-question-10/wsa-page-maintenance-342041

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So, there is no way for me to monitor the status of remote devices, or de-authorize remote devices??

Userlevel 7
Badge +59

So, there is no way for me to monitor the status of remote devices, or de-authorize remote devices??


True until they fix it.

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OK.  Very disappointing...

Userlevel 7
Badge +59

OK.  Very disappointing...


Yes it is and it’s been over three weeks already…..

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