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Suscription renewal

  • 11 February 2022
  • 1 reply
  • 53 views

I have a receipt for my subscrition renewal and I think I have dowloaded the file. However, my account still says expired. Do I not download it correctly?

 

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Best answer by TripleHelix 11 February 2022, 23:04

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Userlevel 7
Badge +63

Hello @by1979 

 

Can you tell us where you purchased your renewal?  If from Webroot then contact Webroot sales!

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,

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