Ok...want to switch to Webroot from Trend Micro but unless I get this issue resolved it won't happen. The computer seems to freeze up to the point where the mouse runs at a crawl for about 5 mins. Now 1 cause at least seems to happen when I open Task Manager. Prior to install it would open in about 2 seconds. Now it takes 20-30 seconds and Task Manager process itself is running at about 23% CPU for that time. I then can barely move the mouse most of the time or do anything else on the PC. notice the Task Manager icon is blue rather than green so does that mean that Webroot has taken control of Task Manager? I added Task Manager itself as an exception to Allow but it seems to make little difference. Absolutely ruined a presentation I was running the other day.
Turn off Realtime and Web Shield and it opens fine. What can I do to resolve?
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Applause not withstanding, what was the magic sauce that
After all, if Daniel divulged that, well, then everyone would have the 'magic sauce'. 😃
That is an interesting concept that you were not affected by Task Manager like most of here and on the Business side. But I do not think you'd be that curious with having this issue would you be? Because you like your system without any or many changes or deffects. It drove us that were affected CRAZY looking for a solution and also why it was happening. Thank goodness this was resolved by our own TripleHelix intervention!:D
Just for interest sake. Although not related to Webroot as far as I can tell, I have an issue with a Customer's Web application that won't work in IE on some PC's. Once again, a very peculiar issue, as it will work on one machine with Windows 10 Pro or Enterprise, with the same build and version as another machine. The only difference between the two are the hardware. I've even completely uninstalled Webroot but the issue persists, so it's clearly not related to Webroot. I've tried everything I possible could think and find, but just won't work. Unfortunately the vendor won't assist either as they say no one else is experiencing this issue with their web application. Also, the web application will only run in IE as it requires Enterprise Mode enabled. Oh, the frustrations of IT sometimes!
Do we have a 'ballpark eta' for its release? I've just applied for access to the beta group and will wait for that to come through as I'm keen to test it out on a few of the PC's here where not being able to access the taskmgr has been a real pain in the a** and thus a lot of hard resets have been needed with lack of reliable access to the takmgr.
Its only been happening since 1709 (what a dog's breakfast of a release!). I was hoping 1803 would resolve it but to my dismay, I just completed a bare metal build of 1803 and the problem still exists.
In hindsight, I should have started on page 15 of this thread instead of page 1 haha.
Cheers and thanks to everyone involved in resolving this very painful issue.
I have 1803 running on two of my laptops and there aren't any issues with the Task Manager either!
.... I don't know why, but since about 2 to 3 weeks ago, I can no longer have WIndows Defender operating live with WSA and that other AV. Also, Windows Defender would update the definitions almost daily, automatically. Now, I always have to do it manually. Strange!
"I don't know why, but since about 2 to 3 weeks ago, I can no longer have WIndows Defender operating live with WSA and that other AV. Also, Windows Defender would update the definitions almost daily, automatically. Now, I always have to do it manually. Strange! "
Sorry, for the inconvenience.
Has Windows updated to v1709 by chance?
No, but I did get a cumulative update, recently, and I am at this version, currently - Version 1703 (OS Build 15063.994)
I have Windows Defender scanning periodically. Maybe you need to take a look at the Windows Defender Settings? EDITED: I am running v1709 though...
I only ever run quick scans for Windows Defender, so I am not too worried. I just can't figure what changed recently on my system that caused the change, that is shown by those 2 images showing the difference in state of Windows Defender [now] with those AV's. Too taxing, to try and figure what led to this change. 😉