I cannot get into my control panel because Webroot won't recognize my security information.
I cannot get my Android phone to update showing the subscription renewal so I have uninstalled it to reinstall and now, because Webroot won't take my personal information to log in, I can't even get the app installed on my phone to protect it, AT ALL.
My product is now telling me that after running a scan on my system just a few moments ago that it shows that the last scan on my computer WAS 6 DAYS AGO.
On top of that, the hour glass is missing from my WSA Green W icon AGAIN!
I just don't understand what in the world is going on!!!
And, not knowing tech stuff to begin with, this is putting me into panic mode on all levels. I have turned off my phone entirely and I'm hoping that the tech support people or someone can tell me what's happening.
I have never had so many things go wrong in so short a spa of time with my Webroot product before and this is really freaking me out.
Am I alone in having this happen?
Best answer by Ssherjj
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